Member resource – as part of ICSA’s 'Mapping the Gap' research into NHS governance good practice and reality, respondents were asked what they believed contributed to an effective board

Nearly half of the respondents (49%) thought that the most important aspect for a board to govern effectively was to focus on strategic decision making. Board trust and collective behaviours received the least support in being a contributory factor in an effective board. Board observations undertaken during the research highlighted a number of behaviours that suggest that not all board members were fully engaging with the business to be transacted.

Examples of poor boardroom behaviours highlighted by the report included:

  • using electronic devices
  • conversing with colleagues
  • interrupting colleagues
  • reading non-board papers during the meeting
  • arriving late
  • fidgeting
  • knowing looks/raising eyebrows/rolling eyes.

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