This is a busy time of year for all of our teams and we are experiencing a higher number of calls and emails than usual. We are working hard to answer your queries as soon as possible, thank you for your patience and understanding. You may find the answers to your questions in our FAQ’s. Each email or phone call generates a ticket number - where possible, please wait for a response to your original query so that we can respond to you in a timely fashion.
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If you have forgotten your password, please click on the ‘forgotten password link’ above. Please allow up to 4 hours to receive the reset link, which will be sent to the email address that was used as part of your initial registration (and is likely to be your Username). If the reset link is not received, please check your junk/spam folder. If you have changed your email address, the reset link will be sent to the email that was used as part of your initial registration. In these cases, we will need to manually reset your password for you and create a new username. Please call the team on +44 (0) 207 580 4741.
Tell us what and how you’d like to learn in our upcoming focus groups on strengthening our programs and assessments.