Below you will find answers to the questions we get asked the most at the Institute. If you have a question that you can't find the answer to, please use the contact form.

Training and Events

Can I get a receipt for payment?
I have booked a course via the Short Self-Study Online Training page, but I cannot access this?
I have booked on a course that offers a multi-purchase discount. How do I redeem this discount?
When will I receive joining instructions and materials for the training course?
I have booked to attend one of your webinars but I haven’t received access details to join?
I can’t access my booking or make a new booking, because my password doesn’t work?
In what time zone do your events start?
When is your next training course running?
Book now for this year's awards Find out more about our upcoming Academy Summit Join us for our upcoming conference on the 1 and 2 December

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