FAQ's

Below you will find answers to the questions we get asked the most at the Institute. If you have a question that you can't find the answer to, please use the contact form.


Exams

Why have examinations moved from physical centres to online?
Will examinations continue to be online?
Can I still take a paper-based examination if I prefer it that way?
How do the online examinations work?
Is it easier than doing a paper-based examination?
How does remote invigilation work?
What happens if I need you to make adjustments to my exam conditions for an approved reason?
Are the examinations recorded? What happens to that data?
What equipment will I need to have?
When will the examinations start?
How can you stop people cheating?
What happens if there are technical issues?
How will the reading time work?
Will I be able to make notes on a piece of paper?
Will I have a system test?
Will I be able to take a toilet break?
Can I eat and drink during the examination?
How will I be able to answer calculation questions in the finance examinations?
Will I be allowed to use a calculator?
Is spell-check functional during the examination?
Will you still pre-release case studies six weeks ahead of the examinations?
Will I be able to have a printed copy of the case study in the examination?
Where can I find more detailed guidance?
Can I sit my exam in my office or place of work?
My link doesn’t work
The QR code does not work
I am waiting for an invigilator
How do I navigate between questions?
My answer has disappeared. What can be done?
My invigilator is not responding to my questions/comments in the chat
I need to use the bathroom, what do I do?
I have lost connection during the exam
I have lost time in my exam due to connection issues
Will my answers be saved?
I accidentally clicked finish on my exam but still have questions to answer
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