Effective Minute Taking

Date: Monday 13 May 2024
Time: 9.15am - 5.30pm
Mazars, Block 3 Harcourt Centre,
Harcourt Road,
CPD: 6 hours
€525 (£450) - Non-members
€460 (£390) - Members
€367.5 - Students & Charity

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Taking minutes can be hard. Vague agendas. Ambiguous agreements. An unskilled chairperson. All these can all make the taking of an accurate record a daunting task.

Or perhaps you have not yet been taught the right way to do it?

This practical and interactive one-day course provides a toolkit of skills which will boost your confidence in the writing and presenting of accurate minutes – and help you deal with the other issues above.

What you get

By the end of the day you will understand:

  • Why are minutes kept and the issues that can occur
  • How to take accurate minutes, and deal with those issues
  • Techniques for effective communication, relationship building and dealing with discord
  • Essential communication skills

You will also receive:

  • A delegate pack containing comprehensive course notes and presentation slides
  • A certificate to show you have attended the course
  • 6 months complimentary Professional Subscription of The Chartered Governance Institute UK & Ireland (see below)
  • 6 hours credit towards your Continuing Professional Development (CPD) 

Your complimentary 6-month Professional Subscription

We support our attendees long after they complete the course. Your Professional Subscription includes a subscription to G+C Magazine, as well as access to briefings, discounts and our knowledge base. An automatic email will be sent to you after your attendance.

To find out more call 020 7612 7034. 

Get your copy of Effective Minute Taking, 2nd edition and Corporate Governance Unlocked

Delegates to this course get the opportunity to buy the accompanying books when signing up. For more info about our books, please visit our book shop.

Effective Minute Taking Programme

The course will start at 9:15 and finish at 16:45. Time has been given for breaks throughout the day. Start and finish times are subject to change.

Please expand the dropdown to see details of course programme.

Network and introductions

Introduction to the course

The importance of well-crafted minutes

The challenges of the minute taking role

Essential preparation for the note taking phase

Read More

  • Getting the agenda right
  • Developing a strategic approach
  • Preparing for the meeting

The skills of effective note taking

Read More

  • Applying effective note taking techniques
  • Capturing challenge
  • Listening actively
  • Important post-meeting activities
  • Stop and think!

Applying the skills learned: a practical exercise (1)

The skills of effective minute writing

Read More

  • Adhering to key guiding principles
  • Building a repository of useful words and phrases
  • Re-structuring notes when creating minutes for longer agenda items

Applying the skills learned: a practical exercise (2)

The skills of effective minute writing

Read More

  • Capturing challenge: writing more detailed minutes
  • Summarising discussion and naming names

The self-confident minute taker

Read More

  • Essential personal skills for successful minute taking.

Action points for personal application



Rob Robson

Dr Rob Robson is a Principal Lecturer at the University of Greenwich Business School and a management development consultant. He has been a member of the Chartered Governance Institute for over 30 years. Through his company, TMF, he specialises in the design & delivery of a range of seminars and training courses tailored to the needs of both large corporations and small businesses.

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