Susan Hooper

Susan Hooper Speaker

Susan Hooper Director

Chapter Zero

Susan is Chair of Caresourcer.com in Edinburgh and EBS (Enhanced Biomass Solutions) in West Australia.  Susan sits on the Boards of Moonpig plc (Chair of Remuneration Committee and ESG Lead) , Uber UK, The Rank Group plc (Chair of the Safer Gambling Committee) and Affinity Water Ltd. (Chair of Remuneration Committee). Susan is also a Director of ChapterZero.org.uk, an organisation dedicated to providing education, insight and support on climate change to Non-Executive Board Directors and Chairs. Susan is also actively involved in several start-ups in property and medical technology.

Prior to her plural career, Susan was Managing Director of British Gas Residential Services, a £1.8bn revenue division, leading the Service and Repair, Central Heating Installations, Electrical Services, and Dyno-Rod business units.  Susan joined British Gas from the Acromas Group where she was Chief Executive of the Travel Division, responsible for Saga Holidays, Hotels, Cruises, the AA Travel division and Titan Travel. Previously, she held senior roles at Royal Caribbean International, Avis Europe, PepsiCo International, McKinsey & Co, and Saatchi & Saatchi living in over 7 countries worldwide.

She has held several non-executive directorships including the Department for Exiting the European Union (DExEU), Wizz Air plc, Courtaulds plc, Royal & Sun Alliance plc, Transcom, First Choice Ltd., S.C Johnson, Whitbread plc. Susan was also a member of the advisory Board of the LUISS Business School in Rome.

Susan has a BA from the Johns Hopkins University in Baltimore, MD, and an MA from the Johns Hopkins School of Advanced International Studies (S.A.I.S.) in Washington DC. She is fluent in German and Italian.

Susan lives near London with her husband and two sons and loves being in the outdoors, enjoys mixing sailing, travel and photography, and has realized a passion in designing jewellery.

Meet Susan Hooper

Join us

We are looking forward to welcoming you to the 2021 Annual Conference.

Be sure to mark your calendar and join us on 5 - 7 July 2021.

If you need any help, please contact the events team 
or call on: +44 (0)20 7580 4741.