Our masterclasses have been aligned to the Competency Framework for Governance Professionals to help governance professionals to develop confidence and practical skills to apply the fundamental principles of good governance.
This face-to-face course builds on our current research and insights – recognising emotional intelligence as a fundamental skill for governance professionals.
Individuals will gain an understanding of the importance of emotional intelligence and gain insights into key concepts and principles that underpin its application to good governance practice.
The course covers a range of reflective and practical exercises that enable participants to explore:
Develop and apply the practice of emotional intelligence in the areas of:
Other practical elements of the course will cover the application of principles associated with key models and theories related to:
The trust equation (model) and the art and skill of listening.
By completing this session, you will be able to apply the principles and practice of emotional intelligence to: