Negotiation Skills & Techniques

Overview

Every negotiation impacts profitability, customer relationships and business performance. Yet many professionals enter negotiations underprepared, concede value too quickly, or rely on instinct rather than a structured approach. In today's competitive business environment, the ability to negotiate effectively is no longer a desirable skill; it is a commercial necessity.

This highly practical programme equips you with proven negotiation strategies, preparation techniques and behavioural skills that enable you to protect value, influence outcomes and achieve mutually beneficial agreements. Through realistic business scenarios and simulations, you will gain the confidence and capability to handle negotiations more effectively, whether managing customers, suppliers, stakeholders or internal colleagues.

What you'll learn

This course equips you with a structured methodology for planning, conducting and concluding successful negotiations. Through case studies, discussion and realistic role-play exercises, you will develop the skills required to negotiate effectively in both everyday business interactions and more complex, high-value negotiation scenarios. You will learn how to prepare thoroughly, understand negotiation dynamics, recognise tactics used by others and apply appropriate strategies to achieve mutually beneficial outcomes.

Who is it for?

This programme is suitable for:

• Sales professionals
• Account managers
• Procurement and purchasing professionals
• Business development managers
• Commercial managers
• Project managers
• Team leaders and managers
• Anyone who needs to influence outcomes and negotiate effectively with customers, suppliers, colleagues or stakeholders

How can I register my interest?

Email us at [email protected] to register your interest first. 

For any related enquiries please contact us at [email protected], or call us at +44 (0)20 7580 4741