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Microsoft Global Outage

Currently some of our services that require you to login are being affected by the global Microsoft outage. If you are experiencing an issue with which you need our help, please call our dedicated team on +44 (0)20 7580 4741.

November Exams (from Monday 16 November)

If you are a candidate sitting an exam with us in the week beginning Monday 16 November, you should have already received your link(s) via email to take your exam(s). The exam platform is unaffected by the Microsoft outage so you should be able to sit your exam without any difficulties. Links to exams were sent over the last few days, and as such all links should continue to work. However, any candidate who is concerned about their ability to access the email address to which the link has been sent can log into their MyCG and provide an alternative non-Microsoft email to which the link can be resent.