In this podcast James Beasley, Senior Director at Nasdaq Governance Solutions, discusses stakeholder capitalism and its significance for businesses today. He argues that stakeholder engagement is the means by which to achieve stakeholder capitalism because it allows the business to understand different stakeholders and therefore act in their interests. James argues that the convergence of many monumental events over the last two years has brought stakeholder capitalism into the limelight and front and centre for boards. He outlines innovative methods for engaging with two important stakeholder groups: customers and employees. James argues that organisations need to develop more sophisticated data points for understanding stakeholders, focusing on qualitive rather than quantitative data to bring stakeholder experiences to life.

In this podcast, Sharon Constançon, CEO of Genius Boards, describes company secretaries and governance professionals as wise owls in the boardroom who use their influencing skills to defuse tension and allow conversations to remain logical and constructive. Sharon highlights the power of the innocent question to cut through tension and explains how to negotiate successfully with warring parties to regain harmony. She argues that having a wise owl on the nominations committee can help achieve a more balanced board that is fit to address the modern agenda. Sharon also explains how to recognise and address bias in the boardroom and how doing so can help address infighting and groupthink.

In this podcast, James Beasley, Senior Director at Nasdaq Governance Solutions, discusses the concept of individual accountability, which was first developed in the financial services sector. James explains that to apply the concept an organisation will undergo a process of defining and communicating its senior individuals’ accountabilities. James considers whether the lessons learned in financial services from applying this regime could be extended to other sectors, arguing that outcomes such as a sense of responsibility coupled with a strong degree of clarity could be universally beneficial. James suggests practical steps that company secretaries or governance professionals and their boards can take to implement individual accountability at their organisation.

In this podcast Patrick Skinner, General Manager for UK and Europe at Atticus, discusses the importance of the verification process in ensuring that statements included in regulated documents such as annual reports aren’t misleading. Patrick highlights relevant regulatory considerations and discusses the risk of shareholder activism and reputational damage associated with making misleading statements. He also considers verification in the context of greenwashing risk and TCFD disclosure. He argues that automating verification can help combat the risk of human error in what can sometimes be a repetitive and tedious process.

In this podcast, James Beasley, Senior Director at Nasdaq Governance Solutions, discusses how organisations and boards can evolve their risk management practices in response to a changing risk landscape. James outlines how non-financial risks are becoming more prominent and discusses the challenges in managing these less tangible, more complex risks. He argues that their universal nature means that organisations can no longer afford to forgo risk oversight and governance. James describes how many organisations are innovating to ensure they are equipped to manage what is becoming an increasingly complex space.

In this podcast Sharon Constançon, CEO of Genius Boards, offers advice for company secretaries and governance professionals on managing the challenges they face in their role, from gaining feedback and stretching themselves to learning tactics to avoid becoming overwhelmed. Sharon advises compartmentalising the noise of the role to gain control of it. She describes how to handle the inevitable left hook and the value of being the trusted expert who absorbs panic rather than creating it. Sharon highlights the power of conversation initiated by the governance professional to fix a broken relationship, as well as discussing how to own up to a mistake and how to avoid being seen as a ‘blocker’.

In this podcast Alex Efthymiades, Director and Founder of Consensio, discusses workplace conflict. Alex argues we aren’t taught the skills we need to successfully navigate conflict; therefore, we avoid it because it feels uncomfortable. However, Alex believes conflict can be positive, enabling us to clear the air and become more productive. She says it’s important to create a workplace environment where healthy conflict can flourish. This can be done by establishing psychological safety where everyone feels able to speak up without being punished. This is particularly important in the boardroom, where constructive challenge is needed to avoid groupthink.

In this podcast Sophie Paton-McDermott, a partner at Make Happy, explains how to approach and conduct difficult conversations. She argues that being skilled at having difficult conversations can make you more effective and advises being strategic about the conversations you have. Sophie says it’s important not to put off tricky conversations and describes how reframing a conversation in your mind, as well as using breathing techniques, can help you cope. She says it’s natural to become defensive and/or emotional and advises naming emotions to achieve a constructive conversation. Sophie argues the best conversations happen in person when the timing is right.

In this podcast, Jennifer Sundberg, Co-CEO of Board Intelligence, discusses her company’s theory of collective intelligence, which advocates moving away from superstar CEOs and board-centric decision-making to recognising the whole organisation’s potential to make great decisions.